SFTP Claims Transfer Failures

Incident Report for DentalXChange Product

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 14:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2026 - 09:20 PDT

Investigating

We are informing all clients that we are currently investigating potential failures with SFTP claims transfers. Our team is engaged and addressing the issue. Please note this is not a cybersecurity Incident.

Posted Sep 28, 2026 - 08:13 PDT

This incident affected: FTP Services.