Partial System Outage

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Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.

Have more questions? Check out our support website at success.dentalxchange.com

Uptime over the past 90 days. View historical uptime.
API Services Operational
90 days ago
99.93 % uptime
Today
XConnect - Accounts Operational
90 days ago
99.51 % uptime
Today
XConnect - Attachments Operational
90 days ago
100.0 % uptime
Today
XConnect - Claims Operational
90 days ago
100.0 % uptime
Today
XConnect - Enhanced Eligibility Operational
90 days ago
100.0 % uptime
Today
XConnect - Eligibility Operational
90 days ago
100.0 % uptime
Today
XConnect - Payment Operational
90 days ago
100.0 % uptime
Today
XConnect - Statement Operational
90 days ago
100.0 % uptime
Today
ClaimConnect Operational
90 days ago
99.95 % uptime
Today
ClaimConnect /DCI Operational
90 days ago
100.0 % uptime
Today
ClaimConnect /CRED Operational
90 days ago
99.86 % uptime
Today
ClaimConnect PreLive Operational
90 days ago
100.0 % uptime
Today
CustCare Operational
90 days ago
99.92 % uptime
Today
CustCare /CustCare Operational
90 days ago
100.0 % uptime
Today
CustCare /CHSupport Operational
90 days ago
100.0 % uptime
Today
CustCare /DCIApprover Operational
90 days ago
99.77 % uptime
Today
PatientConnect Operational
90 days ago
99.93 % uptime
Today
PatientConnect /DDIR Operational
90 days ago
100.0 % uptime
Today
PatientConnect /PTP Operational
90 days ago
99.86 % uptime
Today
PayConnect Major Outage
90 days ago
98.41 % uptime
Today
PayConnect /EMP Major Outage
90 days ago
95.51 % uptime
Today
PayConnect /PFS Operational
90 days ago
99.86 % uptime
Today
PayConnect Web Site Operational
90 days ago
99.85 % uptime
Today
WebServices Operational
90 days ago
99.85 % uptime
Today
WebServices /DWS Operational
90 days ago
99.8 % uptime
Today
WebServices /DCU Operational
90 days ago
99.8 % uptime
Today
WebServices /Reports Operational
90 days ago
99.81 % uptime
Today
WebServices /Merchant Operational
90 days ago
100.0 % uptime
Today
BillConnect Operational
90 days ago
100.0 % uptime
Today
CredentialConnect Operational
90 days ago
100.0 % uptime
Today
DentalXchange.com Operational
90 days ago
99.98 % uptime
Today
Register Operational
90 days ago
99.86 % uptime
Today
FTP Services Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Production Server Patching
Completed - The scheduled maintenance has been completed.
Feb 21, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time. All services will be affected by this maintenance.
Feb 17, 15:57 PST
Feb 20, 2026
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

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