All Systems Operational

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Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.

Have more questions? Check out our support website at success.dentalxchange.com

Uptime over the past 90 days. View historical uptime.
API Services Operational
90 days ago
99.89 % uptime
Today
XConnect - Accounts Operational
90 days ago
99.8 % uptime
Today
XConnect - Attachments Operational
90 days ago
99.9 % uptime
Today
XConnect - Claims Operational
90 days ago
99.9 % uptime
Today
XConnect - Enhanced Eligibility Operational
90 days ago
99.9 % uptime
Today
XConnect - Eligibility Operational
90 days ago
99.9 % uptime
Today
XConnect - Payment Operational
90 days ago
99.9 % uptime
Today
XConnect - Statement Operational
90 days ago
99.9 % uptime
Today
ClaimConnect Operational
90 days ago
99.9 % uptime
Today
ClaimConnect /DCI Operational
90 days ago
99.9 % uptime
Today
ClaimConnect /CRED Operational
90 days ago
99.9 % uptime
Today
ClaimConnect PreLive Operational
90 days ago
99.9 % uptime
Today
CustCare Operational
90 days ago
99.9 % uptime
Today
CustCare /CustCare Operational
90 days ago
99.9 % uptime
Today
CustCare /CHSupport Operational
90 days ago
99.9 % uptime
Today
CustCare /DCIApprover Operational
90 days ago
99.9 % uptime
Today
PatientConnect Operational
90 days ago
99.9 % uptime
Today
PatientConnect /DDIR Operational
90 days ago
99.9 % uptime
Today
PatientConnect /PTP Operational
90 days ago
99.9 % uptime
Today
PayConnect Operational
90 days ago
99.9 % uptime
Today
PayConnect /EMP Operational
90 days ago
99.9 % uptime
Today
PayConnect /PFS Operational
90 days ago
99.9 % uptime
Today
PayConnect Web Site Operational
90 days ago
99.9 % uptime
Today
WebServices Operational
90 days ago
99.9 % uptime
Today
WebServices /DWS Operational
90 days ago
99.9 % uptime
Today
WebServices /DCU Operational
90 days ago
99.9 % uptime
Today
WebServices /Reports Operational
90 days ago
99.9 % uptime
Today
WebServices /Merchant Operational
90 days ago
99.9 % uptime
Today
BillConnect Operational
90 days ago
99.9 % uptime
Today
CredentialConnect Operational
90 days ago
99.9 % uptime
Today
DentalXchange.com Operational
90 days ago
99.9 % uptime
Today
Register Operational
90 days ago
99.9 % uptime
Today
FTP Services Operational
90 days ago
99.9 % uptime
Today
Eligibility AI Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 13, 2026

No incidents reported today.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

ERAs are being delivered with DXC's claim number instead of the provider's claim number
Resolved - This incident has been resolved.
Aug 10, 21:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 21:01 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 10, 15:53 PDT
Investigating - We are informing all clients that we are currently experiencing an issue with ERAs displaying DXC's claim number instead of providers claim number. This issue is limited to only some ClaimConnect accounts. Our team is engaged and addressing the issue. Please note this is not a cybersecurity Incident.
Aug 10, 13:46 PDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

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