All Systems Operational

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Welcome!


Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.

Have more questions? Check out our support website at success.dentalxchange.com

API Services Operational
90 days ago
99.9 % uptime
Today
XConnect - Accounts Operational
90 days ago
99.85 % uptime
Today
XConnect - Attachments Operational
90 days ago
99.9 % uptime
Today
XConnect - Claims Operational
90 days ago
99.9 % uptime
Today
XConnect - Enhanced Eligibility Operational
90 days ago
99.9 % uptime
Today
XConnect - Eligibility Operational
90 days ago
99.9 % uptime
Today
XConnect - Payment Operational
90 days ago
99.9 % uptime
Today
XConnect - Statement Operational
90 days ago
99.9 % uptime
Today
ClaimConnect Operational
90 days ago
99.9 % uptime
Today
ClaimConnect /DCI Operational
90 days ago
99.9 % uptime
Today
ClaimConnect /CRED Operational
90 days ago
99.9 % uptime
Today
ClaimConnect PreLive Operational
90 days ago
99.9 % uptime
Today
CustCare Operational
90 days ago
99.9 % uptime
Today
CustCare /CustCare Operational
90 days ago
99.9 % uptime
Today
CustCare /CHSupport Operational
90 days ago
99.9 % uptime
Today
CustCare /DCIApprover Operational
90 days ago
99.9 % uptime
Today
PatientConnect Operational
90 days ago
99.9 % uptime
Today
PatientConnect /DDIR Operational
90 days ago
99.9 % uptime
Today
PatientConnect /PTP Operational
90 days ago
99.9 % uptime
Today
PayConnect Operational
90 days ago
99.9 % uptime
Today
PayConnect /EMP Operational
90 days ago
99.9 % uptime
Today
PayConnect /PFS Operational
90 days ago
99.9 % uptime
Today
PayConnect Web Site Operational
90 days ago
99.9 % uptime
Today
WebServices Operational
90 days ago
99.9 % uptime
Today
WebServices /DWS Operational
90 days ago
99.9 % uptime
Today
WebServices /DCU Operational
90 days ago
99.9 % uptime
Today
WebServices /Reports Operational
90 days ago
99.9 % uptime
Today
WebServices /Merchant Operational
90 days ago
99.9 % uptime
Today
BillConnect Operational
90 days ago
99.9 % uptime
Today
CredentialConnect Operational
90 days ago
99.9 % uptime
Today
DentalXchange.com Operational
90 days ago
99.9 % uptime
Today
Register Operational
90 days ago
99.9 % uptime
Today
FTP Services Operational
90 days ago
99.49 % uptime
Today
Eligibility AI Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 6, 2026

No incidents reported today.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - This incident has been resolved.
Sep 1, 19:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 13:33 PDT
Update - We are continuing to investigate this issue.
Sep 1, 12:03 PDT
Investigating - We are currently investigating this issue.
Sep 1, 11:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 06:35 PDT
Investigating - We are informing all clients that we are currently experiencing issues with Claims Services, Eligibility, and other services. Our team is engaged and addressing the issue. Please note this is not a cybersecurity Incident.
Sep 1, 05:52 PDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 19, 15:06 PDT