All Systems Operational

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Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.

Have more questions? Check out our support website at success.dentalxchange.com

Uptime over the past 90 days. View historical uptime.
API Services Operational
XConnect - Accounts Operational
XConnect - Attachments Operational
XConnect - Claims Operational
XConnect - Enhanced Eligibility Operational
XConnect - Eligibility Operational
XConnect - Payment Operational
XConnect - Statement Operational
ClaimConnect Operational
ClaimConnect /DCI Operational
ClaimConnect /CRED Operational
ClaimConnect PreLive Operational
CustCare Operational
CustCare /CustCare Operational
CustCare /CHSupport Operational
CustCare /DCIApprover Operational
PatientConnect Operational
PatientConnect /DDIR Operational
PatientConnect /PTP Operational
PayConnect Operational
PayConnect /EMP Operational
PayConnect /PFS Operational
PayConnect Web Site Operational
WebServices Operational
WebServices /DWS Operational
WebServices /DCU Operational
WebServices /Reports Operational
WebServices /Merchant Operational
BillConnect Operational
CredentialConnect Operational
DentalXchange.com Operational
Register Operational
FTP Services Operational
Eligibility AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

DentalXChange Webserver Performance Degradation
Resolved - This incident has been resolved.
Oct 28, 15:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 15:58 PDT
Update - We are continuing to investigate this issue.
Oct 27, 13:07 PDT
Investigating - We are currently investigating this issue.
Oct 27, 11:37 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 09:53 PDT
Update - We are continuing to investigate this issue.
Oct 27, 08:36 PDT
Investigating - We are informing all clients that we are currently experiencing an issue with our webservers and the full impact is being assessed. Our team is engaged and addressing the issue. Please note this is not a cybersecurity Incident.
Oct 27, 07:51 PDT

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Monthly Production Server Patching - October 2026
Completed - The scheduled maintenance has been completed.
Oct 25, 06:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 22, 13:28 PDT

Oct 24, 2026

Oct 23, 2026

No incidents reported.

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