Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 2026 - 07:08 PDT
Jul 15, 2026 - 07:08 PDT
Investigating - We are informing all clients that we are currently experiencing an issue in Claim Connect. The issue started around 6:30 AM PST. Our team is engaged and addressing the issue. Please note this is not a cybersecurity Incident.
Jul 15, 2026 - 06:47 PDT
Jul 15, 2026 - 06:47 PDT
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Welcome!
Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.
Have more questions? Check out our support website at success.dentalxchange.com
API Services
Operational
XConnect - Accounts
Operational
XConnect - Attachments
Operational
XConnect - Claims
Operational
XConnect - Enhanced Eligibility
Operational
XConnect - Eligibility
Operational
XConnect - Payment
Operational
XConnect - Statement
Operational
ClaimConnect
Operational
ClaimConnect /DCI
Operational
ClaimConnect /CRED
Operational
ClaimConnect PreLive
Operational
CustCare
Operational
CustCare /CustCare
Operational
CustCare /CHSupport
Operational
CustCare /DCIApprover
Operational
PatientConnect
Operational
PatientConnect /DDIR
Operational
PatientConnect /PTP
Operational
PayConnect
Operational
PayConnect /EMP
Operational
PayConnect /PFS
Operational
PayConnect Web Site
Operational
WebServices
Operational
WebServices /DWS
Operational
WebServices /DCU
Operational
WebServices /Reports
Operational
WebServices /Merchant
Operational
BillConnect
Operational
CredentialConnect
Operational
DentalXchange.com
Operational
Register
Operational
FTP Services
Operational
Eligibility AI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.