All Systems Operational

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Welcome!


Here you can find the uptime status of specific products, check any ongoing incidents, or view planned maintenance.

Have more questions? Check out our support website at success.dentalxchange.com

Uptime over the past 90 days. View historical uptime.
API Services Operational
90 days ago
99.96 % uptime
Today
XConnect - Accounts Operational
90 days ago
99.74 % uptime
Today
XConnect - Attachments Operational
90 days ago
100.0 % uptime
Today
XConnect - Claims Operational
90 days ago
100.0 % uptime
Today
XConnect - Enhanced Eligibility Operational
90 days ago
100.0 % uptime
Today
XConnect - Eligibility Operational
90 days ago
100.0 % uptime
Today
XConnect - Payment Operational
90 days ago
100.0 % uptime
Today
XConnect - Statement Operational
90 days ago
100.0 % uptime
Today
ClaimConnect Operational
90 days ago
100.0 % uptime
Today
ClaimConnect /DCI Operational
90 days ago
100.0 % uptime
Today
ClaimConnect /CRED Operational
90 days ago
100.0 % uptime
Today
ClaimConnect PreLive Operational
90 days ago
100.0 % uptime
Today
CustCare Operational
90 days ago
99.99 % uptime
Today
CustCare /CustCare Operational
90 days ago
100.0 % uptime
Today
CustCare /CHSupport Operational
90 days ago
100.0 % uptime
Today
CustCare /DCIApprover Operational
90 days ago
99.99 % uptime
Today
PatientConnect Operational
90 days ago
100.0 % uptime
Today
PatientConnect /DDIR Operational
90 days ago
100.0 % uptime
Today
PatientConnect /PTP Operational
90 days ago
100.0 % uptime
Today
PayConnect Operational
90 days ago
100.0 % uptime
Today
PayConnect /EMP Operational
90 days ago
100.0 % uptime
Today
PayConnect /PFS Operational
90 days ago
100.0 % uptime
Today
PayConnect Web Site Operational
90 days ago
100.0 % uptime
Today
WebServices Operational
90 days ago
100.0 % uptime
Today
WebServices /DWS Operational
90 days ago
100.0 % uptime
Today
WebServices /DCU Operational
90 days ago
100.0 % uptime
Today
WebServices /Reports Operational
90 days ago
100.0 % uptime
Today
WebServices /Merchant Operational
90 days ago
100.0 % uptime
Today
BillConnect Operational
90 days ago
100.0 % uptime
Today
CredentialConnect Operational
90 days ago
100.0 % uptime
Today
DentalXchange.com Operational
90 days ago
100.0 % uptime
Today
Register Operational
90 days ago
100.0 % uptime
Today
FTP Services Operational
90 days ago
100.0 % uptime
Today
Eligibility AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Monthly Server Maintenance Jun 20, 2026 21:00 - Jun 21, 2026 06:00 PDT

We will be undergoing scheduled maintenance during this time.
Posted on Jun 18, 2026 - 09:49 PDT
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Important Maintenance Hours
Completed - The scheduled maintenance has been completed.
Jun 6, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 PDT
Scheduled - In an effort to expand system performance and availability, DentalXChange will be performing system upgrades this weekend from 12:00AM on Saturday June 6th to 5:00AM on Saturday June 6th Pacific time. All systems will be unavailable during the upgrade window.

We apologize for the inconvenience and thank you for your patience.
Jun 2, 09:57 PDT
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