Completed
The scheduled maintenance has been completed.
Posted Apr 11, 2026 - 05:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2026 - 00:00 PDT
Scheduled
DentalXChange's Internet Service Provider will be performing system maintenance this weekend, beginning Saturday, 4/11/2026 starting at 12:00 AM Pacific Time until 5:00 AM Pacific Time. We are expecting a service disruption of about 30 minutes within the maintenance window.
Posted Apr 09, 2026 - 10:18 PDT
This scheduled maintenance affected: ClaimConnect (ClaimConnect /DCI, ClaimConnect /CRED, ClaimConnect PreLive), WebServices (WebServices /DWS, WebServices /DCU, WebServices /Reports, WebServices /Merchant), CustCare (CustCare /CustCare, CustCare /CHSupport, CustCare /DCIApprover), PatientConnect (PatientConnect /DDIR, PatientConnect /PTP), PayConnect (PayConnect /EMP, PayConnect /PFS, PayConnect Web Site), API Services (XConnect - Accounts, XConnect - Attachments, XConnect - Claims, XConnect - Enhanced Eligibility, XConnect - Eligibility, XConnect - Payment, XConnect - Statement), and BillConnect, CredentialConnect, DentalXchange.com, Register, FTP Services, Eligibility AI.