Important Maintenance Hours

Scheduled Maintenance Report for DentalXChange Product

Completed

The scheduled maintenance has been completed.
Posted Jun 06, 2026 - 05:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 06, 2026 - 00:00 PDT

Scheduled

In an effort to expand system performance and availability, DentalXChange will be performing system upgrades this weekend from 12:00AM on Saturday June 6th to 5:00AM on Saturday June 6th Pacific time. All systems will be unavailable during the upgrade window.

We apologize for the inconvenience and thank you for your patience.
Posted Jun 02, 2026 - 09:57 PDT
This scheduled maintenance affected: ClaimConnect (ClaimConnect /DCI, ClaimConnect /CRED, ClaimConnect PreLive), WebServices (WebServices /DWS, WebServices /DCU, WebServices /Reports, WebServices /Merchant), CustCare (CustCare /CustCare, CustCare /CHSupport, CustCare /DCIApprover), PatientConnect (PatientConnect /DDIR, PatientConnect /PTP), PayConnect (PayConnect /EMP, PayConnect /PFS, PayConnect Web Site), API Services (XConnect - Accounts, XConnect - Attachments, XConnect - Claims, XConnect - Enhanced Eligibility, XConnect - Eligibility, XConnect - Payment, XConnect - Statement), and BillConnect, CredentialConnect, DentalXchange.com, Register, FTP Services, Eligibility AI.